Returns

Most products are eligible for returns within 30 days of purchase although restrictions may be applied if garments are worn as outlined below.

Knit compression products, including stockings, socks. arm sleeves, gauntlets, and gloves can be returned within 30 days even if worn. Garments must be laundered prior to returning or a $10 cleaning fee will be charged.

Special order items including custom dyed colors can not be returned unless there is a manufacturing defect. Consumer customizable products such as trim to fit or microfine products can not be returned once worn or customized.

Alternative compression products including pad, night time garments, wraps and bandaging liners can be returned or exchanged within 30 days of purchase but can not be worn (they can be tried on briefly for size).

To return a product, please call 888-550-2709 to obtain a Return Authorization Number. Returns submitted without a return authorization are not eligible for a refund, the customer is responsible for shipping charges to have unauthorized returns sent back to them.

Bandages, foams, padding and other bandaging materials may only be returned if in new, unused, unopened, resellable condition.

Freight charges are non-refundable and return freight is the responsibility of the customer except for defective products.

Items that are refused or returned to sender will be charged the original shipping cost plus a 20% restocking fee.

Orders may only be canceled by telephone and can not be canceled after they have shipped.

We want to do everything we can to make you happy with your purchase. Please contact us if you are not satisfied with your order.